Rob. Engström, we currently have seven trained watchmakers in our workshop. In order to maintain a high level of competence, we continuously send them for further training to the different watch brands we sell in our store. This is to guarantee access to the best tools and a large warehouse with spare parts. For example, we have a complete warehouse for Rolex watchwork produced after the 1970s.

As a customer, you can be secure in letting us perform all the repairs and servicing work your watch may need.

What does a watchmaker do during a complete servicing session?

The watchmakers begin by recording the watch’s serial and reference numbers and registering them on your customer card.

·      Afterwards, the watch is opened, the movement is removed, and the hands and dial are detached.

·      The movement is cleaned for the first time.

·       The movement is taken apart and all parts are examined for wear and tear. Worn out parts are switched out. Other parts are cleaned one more time.

·      The movement is then reassembled and oiled.

·      The movement is tested in a machine, and the time is adjusted into uniform limits from the manufacturer.

·      The dial and hands are mounted onto the movement.

·      When possible, the watch case and chain are polished according to the original finish. Afterwards, the watch case is cleaned and is then set together with new seals. If the watch has plastic glass, that is also switched out. The watch case is pressure tested according to manufacturer requirements.

·      The watch is put together and placed on a winding-up machine, which automatically winds the watch up. This control is performed for three to five days.

·      Afterwards, the movement’s performance is measured again. If the watch meets all time intervals within the limits according to manufacturer requirements, then the serviced watch is ready for pickup.

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